Get in
touch.
Have a question about an order, a product, or just want to say hello? We're here for it.
Send us a message
We'll get back to you within 24 hours
Find us
Based in the United Kingdom
Email
Phone
Hours
Mon–Fri, 9am–6pm
Based in
United Kingdom
Why shop with us
Free & Fast Delivery
Enjoy complimentary shipping and receive your favourites within just 2–3 days anywhere in the UK.
Support 24/7
Our team is here to help you with any problem you may have, any time of day.
Returns & Refunds
Returns must be made within 7 days for damaged or misdescribed items. Refunds processed within 7–10 business days.
5 Star Reviews
Thousands of happy pet owners trust Petentials. Read what our customers say about our products.